worst hospital along with the worst experience that I have ever had. I have already have an appointment (actually an re-examination) with phD Tran Ngoc Khanh Nam at around 9.30AM (27/01/2024). Then I have to wait for almost 2hours without any check-up. The most stricken thing is although I have already been there and waited for hours but the staffs still prefer the one who even come later. And lastly I have to have my dermatology re(experience at dermatology department at UMCH)

I had a really bad experience with the UMC staff especially when it comes to the male Pulmonary Function Test technician on Tuesday morning, at 11:45 a.m (approximately), March 5th, 2024. He urged me to finish the test quickly so that he could take the lunch break. Plus, he didn’t give me a good instruction but got mad at me when I asked if I was doing properly and he asked whether I could understand Vietnamese. Moreover, when I finished the test and was waiting for my turn to meet the doctor at the waiting area, he stepped out and gave me a dirty look. Also, he rated my attitude bad in doing the Pulmonary Test…OMG…UMC didn’t ask the patient for their experience at their place, however, the staff can rate their experience with the patient??? What for???? The review should be longer, but I just stopped here. More importantly, I SHALL NEVER come back or recommend UMC.

If you're a foreigner, don't even bother coming here. Their process diagnostic papers on hand to see the doctors and if you don't have them, you'll be on an expensive goose chase around the whole facility waiting on it all. We arrived at approximately 2 AM and left at around 4 PM to give you an example of the wait. Once you go to the nicer areas, it's air conditioned, so there's that. Also there are water fountains that dispense cold, water, and hot water which is cool. There's barely any semblance of a triage system or lines as Viets are terrible at waiting in line and when they see someone get in line before them, even if it's needed. So there's just a number system instead. You go to the target room and wait for your number to show up in that room. But that docs here are pretty good with a lot of the practices you might see Western docs do, at least the good ones do it.

Supposedly one of the best public hospitals in Vietnam. I am surprised that they have their own app that actually works and I made an appointment on that. At the hospital, they have super fast free WiFi and that is around 100+Mbps for download and upload, so you can comfortably spend your waiting time watching YouTube. It still feels a bit chaotic as you would expect with any public hospitals in Vietnam, but this is probably one of the best ones.

Had to get some stitches removed and the other hospital was still closed (tet) so went here. Only the cap cuu (emergency) was open because of tet and there was some language barrier / miscommunication, but all good in the end. The main thing is that the doctors are friendly and competent. Thank you !!