I read many comments about this hospital and there are similar comments regarding the impolite treatment here to patients. I would like to share my personal experience here and i have been a long time customer of this hospital. The hospital attitude to patient becomes so worsening now. The fee is not cheap however the customer service here is degrading. I suggest you choose an international hospital with proper customer service and care. The nurse here can dare to speak impolitely to the patient who is not clearly in good heath condition. My mother has been treated here and got admission here multiple times but i notice worsening attitude here. Additionally , the guards are not well educated and used very bad words regards to patient such as: the patient is motionless on the bed.

If you're a foreigner, don't even bother coming here. Their process diagnostic papers on hand to see the doctors and if you don't have them, you'll be on an expensive goose chase around the whole facility waiting on it all. We arrived at approximately 2 AM and left at around 4 PM to give you an example of the wait. Once you go to the nicer areas, it's air conditioned, so there's that. Also there are water fountains that dispense cold, water, and hot water which is cool. There's barely any semblance of a triage system or lines as Viets are terrible at waiting in line and when they see someone get in line before them, even if it's needed. So there's just a number system instead. You go to the target room and wait for your number to show up in that room. But that docs here are pretty good with a lot of the practices you might see Western docs do, at least the good ones do it.

Supposedly one of the best public hospitals in Vietnam. I am surprised that they have their own app that actually works and I made an appointment on that. At the hospital, they have super fast free WiFi and that is around 100+Mbps for download and upload, so you can comfortably spend your waiting time watching YouTube. It still feels a bit chaotic as you would expect with any public hospitals in Vietnam, but this is probably one of the best ones.

After having gone to multiple clinics and “foreigner” hospitals I found the quality of care and staff to be the best here. It’s not the easiest to navigate as an English speaker, but getting appointment and service was quick and easy enough. Also, because it’s a proper hospital they have much better drug inventory and testing capabilities than the smaller clinics.

Great hospital for foreigners, they can speak English with you, doctors and assistants are really professional. The hospital is clean and I felt save there.